Terms and Conditions

1. Identification

The website www.nauva.ai is owned and operated by Nauva Era Technology, Unipessoal Lda. (NIF 519055799) ("Nauva"), headquartered in Portugal.

• Email: contact@nauva.ai

2. Scope

These Terms and Conditions govern access to and use of the website www.nauva.ai, including all content, features and services made available. By accessing and using the website, you agree to comply with these terms in full.

3. Services

Nauva provides consulting and implementation of artificial intelligence solutions for SMEs, including:

• AI voice agents;
• Multichannel chatbots and assistants;
• Business process automation;
• Diagnosis and process X-ray.

The specific conditions of each service are defined in a commercial proposal or individual contract between Nauva and the customer.

4. Intellectual property

All website content (text, images, logos, graphics, design and code) is the property of Nauva or its licensors and is protected by applicable intellectual property law. Reproducing, distributing or using the content without prior written authorisation is prohibited.

5. Use of the website

The user agrees to:

• Use the website lawfully and in accordance with these terms;
• Not introduce viruses, malware or any malicious code;
• Not attempt to access restricted areas or compromise the security of the website;
• Provide truthful information in forms.

6. Forms and data

Data sent through the website's forms is handled in accordance with our Privacy Policy. Submitting a form does not create a contractual relationship, unless the parties later agree otherwise.

7. Limitation of liability

Nauva tries to keep the website's information up to date and accurate, but does not guarantee the absence of errors or omissions. The content is provided "as is", without express or implied warranties.

Nauva is not responsible for:

• Damage resulting from temporary unavailability of the website;
• Content of third-party websites reachable through links;
• Results obtained from estimates shown in the website's calculator (values are merely indicative).

8. External links

The website may contain links to third-party websites. Nauva does not control and is not responsible for the content, privacy policies or practices of those websites.

9. Changes

Nauva reserves the right to modify these Terms and Conditions at any time, without prior notice. Changes take effect from the date of publication on this page.

10. Governing law and dispute resolution

These terms are governed by Portuguese law. For the resolution of disputes, the courts of the district of Nauva's registered office have jurisdiction, to the exclusion of any other court.

11. Contact

For any question about these terms, contact us at contact@nauva.ai.